Privacy policy
Last updated: 2025-12-27
This privacy policy describes how Choose Your Grading (“we”, “us”, “our”) collects, uses, stores, and protects the personal information of users (“you”) of our website https://chooseyourgrading.com and our trading card grading services.
We are committed to complying with applicable privacy laws, including the Act respecting the protection of personal information in the private sector (Quebec – Law 25).
1. Personal information we collect
We may collect the following personal information:
- First and last name
- Email address
- Phone number
- Mailing address
- Billing information
- Information related to grading submissions (e.g., card types, quantities)
- Communications exchanged with us (emails, forms, messages)
We collect only the information necessary to provide our services.
2. Methods of collection
Personal information is collected when you:
- Complete a form on our website
- Submit a grading service order
- Contact us by email or other means
- Use our website (essential cookies)
3. Use of personal information
Your personal information is used to:
- Provide and manage our grading services
- Process payments and billing
- Communicate with you regarding your orders
- Respond to inquiries and requests
- Comply with legal and regulatory obligations
We do not sell or rent your personal information to third parties.
4. Sharing of personal information
We may share personal information only when necessary:
- With third-party service providers (e.g., payment processors, shipping carriers)
- With third-party grading companies (e.g., PSA), as required to perform the service
- When required by law or legal authority
All third parties are required to maintain the confidentiality of shared information.
5. Retention of personal information
Personal information is retained:
- As long as necessary to provide services
- In accordance with applicable legal and tax obligations
Once retention periods expire, personal information is securely destroyed or anonymized.
6. Security of personal information
We implement reasonable security measures to protect personal information against:
- Unauthorized access
- Disclosure
- Loss
- Misuse
However, no system is completely secure, and we cannot guarantee absolute security.
8. Your rights
In accordance with applicable law, you have the right to:
- Access your personal information
- Request correction of inaccurate information
- Withdraw your consent (subject to legal obligations)
- Request deletion of your personal information, where permitted
All requests must be submitted in writing using the contact details below.
9. Privacy officer
The person responsible for the protection of personal information is:
Name: Daniel Quenneville
Email: info@chooseyourgrading.com
Phone: (438) 494-2877
10. Changes to this policy
We reserve the right to modify this Privacy Policy at any time.
Any changes will be posted on this page with an updated revision date.
11. Contact information
If you have any questions about this privacy policy or how your personal information is handled, please contact us at:
📧 chooseyourgrading@gmail.com
📞 (438) 494-2877